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FAQ's

Some frequently asked questions, Answered!

If we haven't answered your question here don't hesitate to Contact Us.

How does it work?

Airbrush Planet provide exclusive designs that can all be customized to suit your own style or for that unique gift!

An art tool called an airbrush is used to hand paint your chosen design on to the garment. A specialized paint and heat setting will insure that your design won't wash out. Yes! They can be washed. Click here for Care Instructions.

How can I place an order? 

You can place an order Online, In store or over the Phone.

For online orders:

Check out our designs, you can search by product from our shop in the main menu. 
Click on the product that best suits what you are after, personalise it and then add to the cart. Follow the simple steps to finalise your payment and submit your order. It is that easy!

Do you provide the tees and caps?

Yes we do! Our stocked items are selected very carefully to suit current trends, we have unisex, women’s fitted and kids tees, and we also have tanks tops and women’s singlets. Don’t forget our hoodies for those cooler months or you can get a cap airbrushed.

Click here for our full Product Guide.

Can I get a design on both sides of a top?

Its common for people to want a top with a design on both sides of a garment, to organize this use the Quote Form. Tell us what design you want on each side and what you want it to say. 
Don’t forget to choose colors. Leave your contact details and we will reply with a quote and payment options.

Please note that designs on both sides may incur additional costs. 

Can I provide my own item for you to airbrush on?

There are some considerations if you have your own item you want to have airbrushed, for example the material and colour. It is best to Contact Us to make arrangements.

Can I use my own design?

Want a particular design or style that we don’t have? Provide us with a clear image or description through our Quote Form and our artists can replicate it or adjust it to make it suitable. Keep in mind that these are hand painted and may not turn out exactly like the image provided. But our professional artists will do their best.

Please note that this may incur a custom order fee and could take longer to do.

Can you paint on black items?

Yes, we can! Although to work on black items a white base needs to be built up before any colours can be added. This takes several layers and longer to do. We do not stock black items but they can be sourced upon request.

It is best to Contact Us to make arrangements. 

Please note that designs on black tees do incur additional fees.

When will my order arrive?

After you have submitted your order please allow up to 7 working days. Once your order has been completed you will receive shipping confirmation via email. Airbrush Planet ship Australia wide.

If any delays arise you will be notified by our friendly staff.

Can I change or cancel my order?

We endeavor to process your order as quickly as possible, so there is a very small time frame in which you can change or cancel an order. We cannot change or cancel an order once it has been started. It is best to be sure before placing your order but in the event that you require to make a change or cancel please Contact Us immediately. 

How do I book a party?

Having a party or corporate event? Airbrush Planet can help make it a memorable one for all of your guests. Airbrush Planet can come to your function and airbrush temporary tattoos on your guest or airbrush a custom cap or tee that each guest can take away with them.

We offer packages with a range of options, prices and services for everybody. Make an Online Enquiry or Contact Us for more information.